Excellent experience and easy process from beginning to end. Replaced basement carpet with LVT, replaced basement carpeted stairs with wood and replaced the carpet in our main floor family room with the same hardwood that was on the rest of the main floor. Rafael, the owner, came out to our home the same day to take measurements and we had an estimate by the end of the day. Work started in a few days and took 3 days to complete. From the time we first walked into their store to the time all was completed was 8 days. Quick and easy! Rafael was personable, genuine and truly cares about excellent customer service. Orlando and Maria, who did the work, were outstanding. You can tell they paid attention to detail and truly cared about “getting it right.” Incredible workmanship and professionalism. I would use Only Floors again in a heartbeat. We have had various types of work done on our homes over the years and this definitely ranks as one of the better experiences.
regular customer